Senior Customs Clearance Specialist

1 week ago


Rowland Heights, California, United States AppleOne Full time
About the Role

We are seeking a highly skilled Licensed Customs Brokerage Specialist to join our team. This individual will be responsible for ensuring compliance with international import transportation regulations, customs clearance procedures, and Participating Government Agency requirements.

Duties and Responsibilities
  1. Meet established productivity, safety, and quality standards.
  2. Enter and transmit ISFs for ocean shipments, classifying commodities per client import portfolio.
  3. Ensure accurate data entry of client shipment details and update shipment information and status.
  4. Liaise with third parties to move goods according to customer requirements.
  5. Collaborate with customers, colleagues, and third parties to ensure smooth operations and meet deadlines.
  6. Maintain communication and control throughout the file process.
  7. Resolve customer issues, handle incidents, and prepare Customs entries.
  8. Communicate with Customs and other government agencies to ensure accurate compliance.
Requirements and Qualifications
  • Excellent verbal and written communication skills in English and Mandarin.
  • College degree preferred.
  • Minimum 5+ years customs brokerage experience preferred.
  • Experience with CargoWise software preferred but not required.
  • Demonstrated experience interacting with customers, developing relationships, and maintaining customer rapport.
  • Proven ability to provide outstanding customer service and maintain an excellent working relationship with customers and vendors.
  • Proficiency in Microsoft Office products.
  • Knowledge of ISF filing and import brokerage procedures.
  • Ability to work flexible hours according to business needs.


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