Director of Operations

3 days ago


Bethel Park, United States Delight Restaurant Group Full time

Job Summary

We are seeking a highly skilled and experienced Director of Operations to join our team at Delight Restaurant Group. As a key member of our management team, you will be responsible for overseeing the daily operations of multiple restaurants, driving sales growth, and ensuring exceptional customer satisfaction.

Key Responsibilities

  • Develop and implement strategies to improve restaurant performance, including sales growth, customer satisfaction, and employee engagement.
  • Lead and manage a team of restaurant managers, providing coaching, training, and development opportunities to ensure their success.
  • Monitor and analyze financial performance, including sales, labor costs, and food costs, to identify areas for improvement.
  • Collaborate with other departments, such as marketing and human resources, to ensure alignment and effective communication.
  • Stay up-to-date with industry trends, best practices, and regulatory requirements to ensure compliance and continuous improvement.

Requirements

  • 5+ years of experience in restaurant operations, preferably in a multi-unit management role.
  • Proven track record of driving sales growth, improving customer satisfaction, and reducing labor costs.
  • Strong leadership and management skills, with the ability to motivate and develop a high-performing team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with employees, customers, and stakeholders.
  • Ability to analyze financial data, identify areas for improvement, and develop strategies to drive growth and profitability.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a talented and dedicated team.


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