Director of Operations
3 days ago
Job Summary
We are seeking a highly skilled and experienced Director of Operations to join our team at Delight Restaurant Group. As a key member of our management team, you will be responsible for overseeing the daily operations of multiple restaurants, driving sales growth, and ensuring exceptional customer satisfaction.
Key Responsibilities
- Develop and implement strategies to improve restaurant performance, including sales growth, customer satisfaction, and employee engagement.
- Lead and manage a team of restaurant managers, providing coaching, training, and development opportunities to ensure their success.
- Monitor and analyze financial performance, including sales, labor costs, and food costs, to identify areas for improvement.
- Collaborate with other departments, such as marketing and human resources, to ensure alignment and effective communication.
- Stay up-to-date with industry trends, best practices, and regulatory requirements to ensure compliance and continuous improvement.
Requirements
- 5+ years of experience in restaurant operations, preferably in a multi-unit management role.
- Proven track record of driving sales growth, improving customer satisfaction, and reducing labor costs.
- Strong leadership and management skills, with the ability to motivate and develop a high-performing team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with employees, customers, and stakeholders.
- Ability to analyze financial data, identify areas for improvement, and develop strategies to drive growth and profitability.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- The chance to work with a talented and dedicated team.
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