Customer Experience Specialist
1 week ago
Job Title: Customer Experience Specialist
Location: Retail Grocery Store
We're seeking a highly skilled Customer Experience Specialist to join our team at Winn-Dixie Retail Stores.
The estimated annual salary for this position is approximately $35,000 - $45,000.
Job Overview:The Customer Experience Specialist will play a vital role in enhancing customer satisfaction and loyalty by delivering exceptional service and support. This includes addressing customer concerns, coordinating daily store operations, and ensuring a seamless shopping experience.
Responsibilities:- Customer Service:
- Deliver outstanding customer service by actively listening, empathizing, and resolving customer issues promptly.
- Engage with customers to understand their needs and preferences.
Requirements:
- High school diploma or equivalent required.
- Strong communication and interpersonal skills.
- Proficiency in basic math skills and accuracy with handling cash and operating a point-of-sale system.
Preferred Qualifications:
- Previous retail or customer-facing experience.
- Familiarity with office software and technology.
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