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Library Assistant
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Library Assistant. This part-time position is located at Bull Run Library and offers a unique opportunity to work in a dynamic and diverse environment.
Key Responsibilities- Provide exceptional customer service to patrons, answering questions and providing information in person and over the phone.
- Assist patrons with technology equipment, including printers, copiers, and fax machines.
- Check materials in and out, and help locate materials for patrons.
- Create, update, and maintain patron records using library software and databases.
- Interpret and explain library policies and procedures to patrons.
- Assist patrons with library services, resources, applications, and personal devices.
- Pull hold requests, tidy up shelves, and assist with reports.
- Operate the cash register to collect fees.
- Participate in library and county outreach events.
- Attend training and meetings.
- 8th grade education plus 12 months of clerical experience.
- Experience assisting customers in a library or retail environment.
- Scheduling flexibility.
- Experience in cash handling, preferably using a cash register.
- Able to adapt and problem-solve in a dynamic, fast-paced environment.
- Experience with MS Office applications (Outlook, Word, Excel, SharePoint, Teams/Webex).
- Experience troubleshooting technology equipment, including printers, copiers, and fax machines.
- Experience working in a team environment.
- Vacation and Sick Leave Benefits.
- Personal days.
- Paid Training.
Prince William County Government offers medical plans with corresponding pharmacy and basic vision coverage, as well as dental plans and a separate vision plan. Full-time and part-time Prince William County Government employees are eligible to participate in our plans; however, the level and cost of benefits depends on the classification of the position.
