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Automotive Service Center Manager

2 months ago

Buena Vista, Virginia, United States Valvoline Instant Oil Change Full time
Job Summary

We are seeking an experienced Automotive Service Center Manager to join our team at Valvoline Instant Oil Change. As a key member of our operations team, you will be responsible for leading our service center team to deliver exceptional customer service and drive business results.

Key Responsibilities
  • Lead and manage the service center team to achieve sales and customer satisfaction goals
  • Develop and implement strategies to improve customer engagement and loyalty
  • Manage inventory, labor, and financial performance to optimize business results
  • Ensure compliance with Environmental, Health & Safety (EH&S) policies and procedures
  • Mentor and train team members to enhance their skills and development
  • Maintain a clean and organized service center environment and promote a safe and secure working environment
  • Provide exceptional customer service leadership and support
Benefits
  • Competitive hourly rate starting at $20.00
  • Opportunities for bonuses and incentives
  • Health insurance (medical, dental, vision)
  • Paid vacation and holidays
  • Matching 401(k) plan
  • Paid on-the-job training and leadership development
  • Company-provided uniforms and tools
  • Tuition reimbursement for technical certifications
  • Safety shoes provided by the company
  • No late evenings
Requirements
  • Management experience preferred (military experience a plus)
  • Automotive experience (six months or more preferred)
  • Reliable transportation to and from work
  • Ability to lift up to 50 pounds and stand for extended periods
  • Effective interpersonal and oral communication skills