Business Process Optimization Specialist
2 weeks ago
Steel Point Solutions is a leading provider of integrated business solutions for government and commercial enterprises. Our team of experts is dedicated to delivering world-class program management and service delivery.
The Business Process Manager is responsible for assisting the government with managing a repository of robotic process automation proposals and developing a priority order for the requirements. This role serves as a business consultant to help the government oversee end-to-end development of automations and substantive changes or enhancements to previously developed robotic tools.
Key Responsibilities:
- Comprehend and document current workflow processes in detail, assessing critical business process frameworks.
- Facilitate group work sessions to elicit requirements and liaise with users.
- Review and prioritize current and future state process requirements.
- Research and study to find ways to improve business process flows.
- Ability to multi-task and solve problems across multiple projects.
- Ability to screen and structure a large amount of data within process frameworks.
- Collect and analyze information to identify causes of problems.
- Analyze work process flows to identify gaps and issues requiring resolution.
- Recommend work procedures that improve organization's goals and objectives.
- Lead and implement cross-functional teams with improvement initiatives.
- Track work process flows in monitoring their effectiveness and report significant deviations from project plans' quality objectives.
- Collaborate with peers in sharing tasks and addressing design and implementation issues as they evolve.
- Interface with government users in managing and operating business processes.
- Develop performance metrics for process measurement and track work process flows.
- Deliver measurable results by deploying process improvements or utilizing lean six sigma principles to solve problems, thereby maximizing efficiency and minimizing waste.
- Evaluate workflows and suggest improvements to increase productivity.
- Ability to identify key indicators for future requirement opportunities.
Required Qualifications:
- Bachelor's degree in Business Administration, Data Analytics, or a relevant field of study.
- 10+ years of program management experience.
- 8+ years of process improvement experience.
- Experience in one of the following areas is required: budgeting, finance, statistics, risk management, process reengineering, internal controls, performance measurement, program/project management, or acquisition.
- PMI PMP, Agile Certified, or Six Sigma Certification required.
Candidates from Historically Underutilized Business Zones (HUBZone) are strongly encouraged to apply. Steel Point Solutions, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
Steel Point offers a comprehensive benefits package for eligible full-time positions, including medical, dental, vision, life insurance, short- and long-term disability, 401K with company match, critical care voluntary insurance, flexible paid time off, paid holidays, and opportunities for professional development reimbursement. The salary range represents a general guideline; however, Steel Point Solutions considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills, and current market conditions.
Salary Range: $158,000—$193,000 USD
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