Medical Assistant
3 weeks ago
We are seeking a highly skilled Medical Assistant to join our team at Scribe-X. As a Medical Assistant, you will play a vital role in providing clinical support to our providers and ensuring the delivery of high-quality patient care.
Key Responsibilities:- Greets and rooms patients in a professional and welcoming manner.
- Performs patient work-up, including gathering reason for visit, patient health history, demographic information, and assisting providers in performing medication reconciliation, verifying allergies, documenting vitals, and assisting patients with completion of screening questionnaires/forms.
- Communicates expected wait times to patients and providers, providing updates frequently.
- Participates in pre-visit procedures, including scrubbing all patient charts for the day, verifying historical labs, updating lab results, obtaining medical records, as needed, and huddling with the provider.
- Scrubbing for and addressing overdue health maintenance and gaps in care to assist in providing quality care and achieving quality metrics.
- Prepares exam rooms by setting up appropriate equipment according to visit type, stocks, preps, and disinfects exam rooms in between visits.
- Autoclaves instruments and equipment after each use according to NHC standard procedures and protocol.
- Accurately and timely inputs patient information into EPIC per NHC standard procedures and protocol.
- Performs procedures within scope of responsibility, as directed by provider following standard protocol.
- Performs phlebotomy for lab draws, as directed by provider following standard protocol.
- Provides patient with after-visit summary (AVS), verbally reviews the information, and ensures all questions are answered and next steps in care are understood.
- Answers phones with professionalism to collect and record patient information, schedule appointments, verify insurance, and patient information.
- Responding to new or refill prescription requests through EPIC.
- Conducts patient follow-up, including referral paperwork and assisting patients in scheduling additional medical tests or appointments.
- Communicates lab results as directed by the provider either by letter or phone.
- Scans and indexes documentation into medical records according to Clinic standard protocols and procedures.
- Receives, documents, and routes messages to appropriate clinical staff, including responding/returning patient/caregiver phone calls to obtain missing or additional information.
- Actively participates in continuous process and quality improvement workflows.
- Attends and participates in committees and assists at other clinics as business needs require.
- Welcoming new team members and supports with training and development.
- Comply with Clinic standardized workflows, protocols, HIPAA, and safety guidelines.
- Performs other duties as assigned.
- Completion of an accredited medical assistant program
- One year of related experience and/or training
- Experience in primary care preferred
- Previous EPIC or EHR experience required
- Certification through a nationally recognized Medical Assistant Certification program, such as AAMA, NCCT, or CCMA
- Responsible for maintaining an active and unencumbered medical assistant certification and BLS
- Ability to fluently speak, read, and write in Spanish is highly preferred
- 20 days of PTO (based on full-time employment)
- 9 paid holidays
- Health/dental/vision insurance
- Quarterly wellness reimbursements
- 401k retirement plan with employer match
- Employer-paid disability insurance
- EAP and life insurance
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