Cocktail Server
6 days ago
Job Summary: Live Nation Entertainment is a leading live entertainment company, and we're seeking a skilled Cocktail Server to join our team. As a Cocktail Server, you'll be responsible for providing exceptional customer service, managing cash and credit transactions, and maintaining a clean and safe work environment.
Key Responsibilities:
- Anticipate and respond to guests' needs, suggesting beverages and menu items to enhance their experience.
- Manage cash and credit transactions, processing payments and handling customer complaints in a professional manner.
- Maintain a clean and safe work environment, adhering to health and safety standards and protocols.
- Work collaboratively with other staff members to ensure seamless service delivery and exceptional customer experiences.
- Develop and maintain knowledge of our menu, drinks, and promotions to provide informed recommendations to guests.
Requirements:
- Previous experience in a fast-paced, customer-facing environment, preferably in the hospitality or food and beverage industry.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
- Ability to work in a dynamic, fast-paced environment, with a focus on providing exceptional customer service.
- Basic math skills and accuracy with handling cash and credit transactions.
- Ability to lift and move up to 25 pounds, with frequent standing and walking required.
Preferred Qualifications:
- Previous experience in a live music or entertainment environment.
- Knowledge of cocktails, wine, and beer, with the ability to make recommendations to guests.
- Experience with point-of-sale systems and cash handling procedures.
About Live Nation Entertainment:
Live Nation Entertainment is a global leader in live entertainment, with a diverse portfolio of businesses that include Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. We're committed to creating exceptional experiences for our guests, and we're seeking talented individuals who share our passion for live music and entertainment.
Equal Employment Opportunity:
Live Nation Entertainment is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified individuals of all backgrounds, and we're dedicated to creating a workplace that's inclusive, respectful, and supportive of all employees.
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