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Senior Software Engineering Director

2 months ago


San Diego California, United States ServiceNow Full time
About the Role

We are seeking a seasoned Senior Manager, Software Engineering to lead our Data Management team in our San Diego office. As a key member of our engineering organization, you will be responsible for driving the growth and success of our Data Management team.

Key Responsibilities
  • Manage and lead a team of 7-10 engineers on the Data Management team.
  • Collaborate with your development team on their day-to-day activities.
  • Mentor, grow, and develop the engineers.
  • Manage departmental resources, including recruiting, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team.
  • Contribute to your team's project (coding 10-15%) and conduct code reviews.
  • Work closely with product management, design, support, and other dev teams to deliver high-quality solutions.
  • Plan and execute projects based on organizational priorities, context, risks, and desired outcomes.
  • Use quick thinking and innovative ideas to solve ambiguous problems.
  • Deliver an outstanding experience for our customers.
Requirements
  • 10+ years of software industry experience and 6+ years of experience as a manager leading software engineers.
  • Aptitude for understanding new technologies quickly.
  • Experience developing distributed systems and platforms at scale.
  • Advanced understanding of software design, development, testing, and problem-solving.
  • Experience with supporting troubleshooting efforts of difficult production issues, such as memory leaks, network problems, intermittent failures, and concurrency.
  • Ability to hire top talent and build a productive team.
  • Knowledge of best practices for object-oriented and modularized software, with particular emphasis on Java.
  • Able to articulate broad concepts and use those concepts to understand and develop solutions for problems.
  • Experience with fundamentals in distributed systems design and development.
  • Experience working in a DevOps environment.
Preferred Experiences
  • Relational Database Experience: Developing, troubleshooting, and optimizing performance.
  • Experience working in a customer-focused environment.
  • Loves database technologies.