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Store Manager

2 months ago

Garden City, New York, United States Kurt Geiger Full time
Job Description

About Us

Kurt Geiger is a leading footwear and accessories brand that values inclusivity, creativity, and kindness. Our team is empowered to be confident and true to themselves, inspired by the energy and spirit of London.

Responsibilities

  • Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
  • Engage with customers to understand their needs and offer product recommendations.
  • Stay informed about current products, trends, and promotions to provide up-to-date information to customers.
  • Work towards visual merchandising guidelines set for the store.
  • Train and develop team members to achieve their full potential.
  • Maintain store standards throughout the store, including the back-of-house.
  • Maintain and monitor all store operations, including back-of-house.
  • Liaise with Head Office teams for all business updates.
  • Set targets and monitor KPIs for all team members.
  • Recruit for your store and liaise with the global recruitment team.
  • Make commercial suggestions for your store and get them approved by senior stakeholders.
  • Be a role model for the brand and maintain personal presentation standards and that of your teams.
  • Maintain store health and safety regulations.
  • Plan monthly schedules for your team.
  • Motivate and drive your team to achieve sales targets.
  • Ensure all products are properly tagged with accurate pricing and product information.
  • Process transactions accurately and efficiently using the point of sales system, handling cash, credit cards, and other forms of payment.
  • Closing and opening the store, as well as setting up the cash register.
  • Support with inventory management and organization of stockroom.
  • Replenish the shop floor as and when necessary.
  • Communicate daily needs with the management team.
  • Hold regular one-to-one meetings with team members to manage and maintain performance.

Requirements

  • Highly motivated and target-driven individual.
  • Interest in fashion and retail industry.
  • Experience in customer service and retail preferred.
  • Ability to interact with customers in a loud and often busy environment.
  • Ability to stand for long periods and engage in repetitive activities.
  • Ability to lift in excess of 50 pounds.
  • Ability to climb ladders and use a stepping stool.
  • Flexible to work weekends and evenings.
  • Must be eligible to work in the US.
  • Proficient in English, written and spoken.

Benefits

We offer a range of benefits to our employees, including:

  • Employee discount.
  • 401k.
  • Career development opportunities.
  • Regular company training.
  • Medical and dental care.
  • Paid time off.
  • Bonus structure.
  • Complementary shoes per season.

About Our Stores

Kurt Geiger has a global presence with over 70 stand-alone stores in the UK and hundreds of retail partners worldwide. Our stores are a reflection of our brand values and commitment to quality and customer service.