Member Service Representative

1 month ago


Williamsport, Pennsylvania, United States Service 1st Federal Credit Union Full time
Job Summary

We are seeking a highly skilled and customer-focused Member Service Representative to join our team at Service 1st Federal Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, assisting with financial transactions, and promoting our products and services.

Key Responsibilities
  • Process member transactions, including deposits, withdrawals, transfers, and loan payments
  • Provide accurate and timely information to members regarding services and products
  • Cross-sell deposit, loan, and convenience services to meet members' financial needs
  • Research and resolve member account questions and concerns
  • Perform routine tasks, including cash handling, balancing, and verifying transactions
Requirements
  • 1-3 years of experience in customer service, cash handling, sales, or banking
  • High school education or equivalent
  • Excellent interpersonal and communication skills
  • Ability to operate a computer and perform basic mathematical calculations
What We Offer

Service 1st Federal Credit Union is an equal opportunity employer and offers a competitive salary and benefits package, as well as opportunities for professional development and growth.



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