Technical Help Desk Specialist
4 weeks ago
We are seeking a highly skilled Technical Help Desk Professional to join our team at General Dynamics Information Technology (GDIT). As a Technical Help Desk Professional, you will be responsible for providing technical support and assistance to our clients in a fast-paced and dynamic environment.
Key Responsibilities:- Provide technical support and assistance to clients via phone, email, and chat
- Diagnose and resolve technical issues related to hardware, software, and network systems
- Collaborate with internal teams to resolve complex technical issues
- Document and track technical issues and resolutions
- Stay up-to-date with the latest technology trends and advancements
- High school diploma or equivalent required
- 3+ years of experience in a technical support role
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Ability to obtain and maintain a Secret Level Clearance
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.
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Technical Help Desk Specialist
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Bossier City, Louisiana, United States General Dynamics Information Technology Full timeJob Title: Technical Help Desk SpecialistJob Summary:We are seeking a skilled Technical Help Desk Specialist to join our team at General Dynamics Information Technology. As a Technical Help Desk Specialist, you will be responsible for providing technical support to the Department of State (DoS) Bureau of Information Resource Management (IRM) Enterprise...
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Technical Help Desk Specialist
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Bossier City, Louisiana, United States General Dynamics Information Technology Full timeJob Summary:We are seeking a skilled Technical Help Desk Professional to join our team at General Dynamics Information Technology. As a Technical Help Desk Professional, you will be responsible for providing technical support and assistance to our clients, troubleshooting and resolving technical issues, and collaborating with our team to ensure seamless...
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Help Desk Technician II
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Help Desk Support Specialist
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Computer Systems Specialist
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