Loss Mitigation Specialist
1 day ago
We are seeking a highly skilled Loss Mitigation Specialist to join our team at AmeriNat. As a key member of our default servicing team, you will be responsible for managing and handling complex default servicing-related tasks.
The ideal candidate will possess a high level of technical expertise in mortgage servicing, default servicing, and portfolio management. A minimum of three years of collections and/or loss mitigation experience is required, along with a proven track record of success in these areas.
Key Responsibilities- Manage and handle complex default servicing-related tasks, including monitoring 90+ delinquent loan status and reviewing and determining if loans meet required default criteria for foreclosure referral.
- Compile statistical data, ensure adequate work coverage, provide feedback on staff and operations, and assume other team duties as assigned.
- Prioritize and handle default correspondence, including correctly identifying complaints and inquiries and performing research as needed.
- Draft pre-foreclosure notice of intent/demand letters/breach notices and prepare subsequent foreclosure packages for executive board review.
- Respond to client/investor, borrower, or internal inquiries in compliance with RESPA/Federal/State guidelines and in line with expectations set by Senior Leadership.
- Review and monitor pre-foreclosure and foreclosure populations, loss mitigation production reports, and any other default-related report weekly or as assigned.
- Negotiate workout plans and draft trial/repayment/forbearance plans and loss mitigation agreements as needed.
- High level of technical expertise in mortgage servicing, default servicing, and portfolio management.
- Minimum of three years of collections and/or loss mitigation experience.
- Proven track record of success in mortgage servicing, default servicing, and portfolio management.
- Thorough understanding of the Fair Debt Collection Practices Act and the Consumer Financial Protection Bureau rules.
- Ability to calculate figures and amounts such as interest rates, principal balance, and late charges.
- Knowledge of MS Word, Outlook, and Excel required.
- Ability to solve practical problems and deal with a variety of unique situations.
- Ability to apply common sense understanding to carry out instruction furnished in written, oral, diagram, or schedule form.
- Basic operation of all general office equipment.
- Must be able to multi-task in a fast-paced environment.
- Excellent organizational and follow-up skills with the ability to prioritize.
- Bilingual (English and Spanish) a plus.
- Strong comfort level with technology, including ability to adapt to new systems quickly and easily.
This position requires a high level of technical expertise and a strong understanding of mortgage servicing, default servicing, and portfolio management. The ideal candidate will be able to work independently and as part of a team, with a strong focus on customer service and communication.
AmeriNat offers a competitive benefits package, including 401k, performance incentives, paid medical, life, and long-term disability, dental, PTO, and holiday pay, as well as opportunities for advancement.
Dress code is business casual and occasional business attire required.
AmeriNat will consider qualified applicants in a manner consistent with local "Fair Chance" ordinances. AmeriNat is an Equal Opportunity Employer.
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