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Patient Service Representative

2 months ago


Prescott Valley, Arizona, United States Nationwide Vision Full time
Job Title: Patient Service Representative

At Nationwide Vision, we are seeking a highly skilled and customer-focused Patient Service Representative to join our team.

Key Responsibilities:

  • Welcome and greet patients and visitors in a professional and courteous manner.
  • Answer phone calls and respond to patient inquiries in a timely and efficient manner.
  • Register new patients and update existing patient demographics.
  • Facilitate patient flow by notifying providers of patient arrival and communicating with patients and clinical staff.
  • Protect patient confidentiality by securing protected health information.

Requirements:

  • High school diploma or equivalent.
  • Strong customer service skills.
  • Basic computer skills and proficiency in Microsoft Office.
  • Ability to stand, walk, and sit for extended periods.

What We Offer:

  • A competitive hourly rate.
  • A comprehensive benefits package.
  • Opportunities for career growth and advancement.

About Nationwide Vision:

Nationwide Vision is a leading provider of eye care services. We are committed to delivering exceptional patient care and providing a positive work environment for our employees.