Customer Service Representative

4 weeks ago


Prescott, Arizona, United States U-Haul Full time
Customer Service Representative Opportunity

Are you a people person looking for a rewarding career? U-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our support team, you will be the face of U-Haul's exceptional service, ensuring customers receive the help they need on their journeys. Your responsibilities will include inspecting and maintaining equipment, assisting customers, and using up-to-date technology to dispatch and return equipment. This role offers on-the-job education and opportunities for advancement.

We offer a range of benefits, including career stability, opportunities for advancement, and a competitive compensation package. You will also have access to our Mindset App Reimbursement, Gym Reimbursement Program, and a range of other perks.

As a Customer Service Representative, your responsibilities will include:

Key Responsibilities:
  • Assist customers with U-Haul products and services
  • Use smartphone-based U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot
  • Answer questions and educate customers regarding products and services
  • Prepare rental invoices and accept equipment returned from rental
  • Install hitches and trailer wiring
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned


Requirements:
  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent


U-Haul is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a culture of health and wellness and offer a range of benefits to support our team members' well-being.

Apply today and take the first step towards a rewarding career with U-Haul

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