Customer Service Representative
4 weeks ago
Job Title: Customer Service Representative - Boise ID
Job Summary: BCforward is seeking a highly motivated Customer Service Representative to join our team in Boise, ID. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.
Key Responsibilities:
- Apply the basic foundation of a function's principles, theories, and concepts to assignments of limited scope.
- Use professional concepts and theoretical knowledge acquired through specialized training, education, or previous experience.
- Develop expertise and practical knowledge of applications within the business environment.
- Act as a team member by providing information, analysis, and recommendations in support of team efforts.
Requirements:
- Typically a Bachelor's degree or equivalent experience and/or 1-2 years related experience or Master's degree.
- Knowledge and Skills: Basic knowledge in the field of Customer Relations.
- Demonstrated verbal communication and customer service skills.
- Knowledge of microcomputer hardware, and basic-level knowledge of operating systems software.
- Demonstrated writing/correspondence skills.
About BCforward: BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. We champion the power of human potential to help companies transform, accelerate, and scale.
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