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Branch Manager
3 months ago
Job Overview:
The Operations Manager is responsible for overseeing and coordinating all day-to-day operations and personnel within the branch. Ensuring the delivery of high-quality service support to our customers external and internal.
Key Responsibilities:
- Oversee branch operations for efficiency, quality, and customer satisfaction
- Establish business processes aligned with company values and goals
- Manage business operations to achieve budgeted targets and revenue growth
- Develop and oversee all branch operations, including sales, customer service, and logistics
- Manage property installations, repairs, and maintenance
- Provide support to sales teams and collaborate with leadership to improve processes
- Recommend tools and procedures for increased efficiencies and productivity
- Analyze employee performance and provide mentoring and guidance to employees
- Create a positive and productive work environment that fosters growth and development
Requirements:
- Minimum 5 years' leadership experience in a business operations role
- Proven financial acumen and experience with budgeting and forecasting
- Experience in customer-driven roles and excellent interpersonal and communication skills
- Motivated, organized, and team-oriented with a focus on delivering results
- Ability to lead, mentor, and implement best practices in a fast-paced business environment
- Proficient in MS Office Suite and other business software