Branch Collections Specialist
4 weeks ago
Job Summary:
As a Branch Collections Specialist at OneMain Financial, you will play a critical role in helping customers succeed in resolving their financial obligations. You will contact customers to arrange for repayment or settlement of account balances, focusing on existing customers with long-term relationships with OneMain.
Key Responsibilities:
- High volume collections activities to achieve delinquency goals for an assigned branch
- Work with customers in a consultative manner, negotiating to resolve account matters
- Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities
- Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies
Requirements:
- HS Diploma/GED
- Collections or Customer Service experience
- Bilingual (language requirement per need)
What We Offer:
A career with OneMain Financial offers you the potential to earn an annual salary plus incentives. You can advance to leadership roles such as Branch Manager and District Manager by taking advantage of robust training programs and opportunities to advance. Our team member benefits include health and wellbeing options, 401(k) matching, employee stock purchase plan, tuition reimbursement, paid time off, paid sick leave, paid holidays, and paid volunteer time.
About OneMain Financial:
OneMain Financial is the leader in offering nonprime customers responsible access to credit. We are dedicated to improving the financial well-being of hardworking Americans. Our growing suite of personal loans, credit cards, and other products help people borrow better and work toward a brighter future. We meet customers where they want to be in person, by phone, and online. At every level, we're committed to an inclusive culture, career development, and impacting the communities where we live and work.
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