Customer Service Representative
4 weeks ago
Duie Pyle, a leading integrated supply chain solutions provider, seeks a Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and handling requests in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and fax
- Resolve customer issues and concerns in a timely and professional manner
- Coordinate communication with customers, drivers, and accounts receivable
- Document all customer interactions for follow-up and record-keeping purposes
Requirements:
- 1+ year of customer service experience
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
About Us:
Duie Pyle is a premier integrated supply chain solutions provider serving the Northeast region. We offer a range of transportation and logistics services, including LTL, TL, and dedicated fleet operations.
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