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Senior Department Manager
2 months ago
The Senior Department Manager (SDM) plays a pivotal role in guiding the operational and financial performance of multiple clinics within a designated territory. Reporting directly to the Division Vice President (DVP) of Operations, this position is responsible for shaping the strategic direction and ensuring operational excellence across clinical operations.
Key Responsibilities- Take ownership of the Profit and Loss (P&L) for the assigned region to ensure key metrics are met, including Census, hours to census, and bill to comp.
- Develop and implement strategies to achieve financial targets, including revenue growth.
- Analyze financial reports and key performance indicators to identify needs, areas for improvement, and implement corrective actions.
- Effectively resolve issues with clients, funding sources, and third-party agencies, pulling in Human Resources, Upper Management, or Legal Counsel as necessary.
- Participate and network to ensure successful delivery of existing and new service lines.
- Identify opportunities for expansion and market growth, collaborating with senior leadership to develop and implement strategic initiatives.
- Support the development of existing and new leaders to help with the expansion of the business unit.
- Complete other duties assigned by the DVP or other Leadership Team members promptly.
- 2+ years of supervisory and clinical experience.
- 1+ year of previous healthcare experience in related areas.
- 1+ year of business management experience.
- Bachelor's degree in psychology or 2 years of supervisory experience in a related field if the degree is in another specialty.
- Clinical experience including:
- Direct service with individuals with varying diagnoses, diverse levels of functioning, and a broad range of ages.
- Active participation in interdisciplinary teams designed for client and family wellbeing (IEP's, IPP's, etc.).
- Program design (data collection, curriculum, progress reports, etc.).
- Business management experience including:
- Support the development of annual budgets aligned with business needs.
- Support the development and execution of strategic plans to drive business growth.
- Ability to own the Profit and Loss (P&L) for an assigned Clinic to ensure key metrics are met.
- Analyze financial reports and key performance indicators to identify needs, areas for improvement, and implement corrective actions.
- Ability to summarize and articulate a Clinic's P&L.
- Competitive compensation.
- Student loan repayment assistance for eligible roles.
- Bonus program(s) for eligible roles.
- Career development and advancement opportunities.
- Great and fun company culture.
- Expansive Health, Vision, and Dental plans for our full-time partners.
- 401(K) retirement savings program.
- Mileage and phone reimbursement.