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Senior Department Manager

2 months ago


Los Angeles, California, United States 360 Behavioral Health Full time
About the Role

The Senior Department Manager (SDM) plays a pivotal role in guiding the operational and financial performance of multiple clinics within a designated territory. Reporting directly to the Division Vice President (DVP) of Operations, this position is responsible for shaping the strategic direction and ensuring operational excellence across clinical operations.

Key Responsibilities
  • Take ownership of the Profit and Loss (P&L) for the assigned region to ensure key metrics are met, including Census, hours to census, and bill to comp.
  • Develop and implement strategies to achieve financial targets, including revenue growth.
  • Analyze financial reports and key performance indicators to identify needs, areas for improvement, and implement corrective actions.
  • Effectively resolve issues with clients, funding sources, and third-party agencies, pulling in Human Resources, Upper Management, or Legal Counsel as necessary.
  • Participate and network to ensure successful delivery of existing and new service lines.
  • Identify opportunities for expansion and market growth, collaborating with senior leadership to develop and implement strategic initiatives.
  • Support the development of existing and new leaders to help with the expansion of the business unit.
  • Complete other duties assigned by the DVP or other Leadership Team members promptly.
Requirements
  • 2+ years of supervisory and clinical experience.
  • 1+ year of previous healthcare experience in related areas.
  • 1+ year of business management experience.
  • Bachelor's degree in psychology or 2 years of supervisory experience in a related field if the degree is in another specialty.
Preferred Qualifications
  • Clinical experience including:
    • Direct service with individuals with varying diagnoses, diverse levels of functioning, and a broad range of ages.
    • Active participation in interdisciplinary teams designed for client and family wellbeing (IEP's, IPP's, etc.).
    • Program design (data collection, curriculum, progress reports, etc.).
  • Business management experience including:
    • Support the development of annual budgets aligned with business needs.
    • Support the development and execution of strategic plans to drive business growth.
    • Ability to own the Profit and Loss (P&L) for an assigned Clinic to ensure key metrics are met.
    • Analyze financial reports and key performance indicators to identify needs, areas for improvement, and implement corrective actions.
    • Ability to summarize and articulate a Clinic's P&L.
What We Offer
  • Competitive compensation.
  • Student loan repayment assistance for eligible roles.
  • Bonus program(s) for eligible roles.
  • Career development and advancement opportunities.
  • Great and fun company culture.
  • Expansive Health, Vision, and Dental plans for our full-time partners.
  • 401(K) retirement savings program.
  • Mileage and phone reimbursement.