Customer Experience Specialist
4 days ago
The Customer Experience Specialist role at Amazon is a key position that involves driving enterprise-wide adoption of Amazon Connect. As a strategic advisor, you will work closely with customers to understand their business needs and develop solutions that meet their requirements.
With 5+ years of experience in enterprise sales, business development, and/or consulting with SaaS Contact Center and Customer Experience products, you will be responsible for managing complex, multi-stakeholder projects and delivering solutions that drive customer success.
Key responsibilities include serving as the primary point of contact for a portfolio of strategic customer accounts, delivering compelling presentations and product demos, building customer skills and proficiency with Connect, engaging with C-level stakeholders, and meeting annual revenue targets through increased adoption of Connect.
The ideal candidate will have expert knowledge of CCaaS products and industry trends, experience developing detailed account plans, strong analytical and problem-solving skills, and the ability to apply technical solutions to solve customer experience issues at scale.
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Cloud Customer Experience Specialist
4 days ago
Herndon, Virginia, United States Amazon Full timeAbout the TeamThe Customer Experience specialist team helps customers learn about and adopt Amazon Connect, the fastest growing AWS service and a leader in the Contact Center as a Service (CCaaS) market segment.As a CSS SA, you'll work with our team to drive customer success and adoption of Amazon Connect features over time and in a way that delivers value...
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Enterprise Customer Experience Expert
2 weeks ago
Herndon, Virginia, United States Amazon Full timeAbout Amazon Web ServicesAWS is one of Amazon's fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders.The OpportunityWe are looking for an experienced Customer...
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Customer Experience Specialist
7 days ago
Herndon, Virginia, United States Petroleum Marketing Group Full timeKey ResponsibilitiesGreet customers and provide an exceptional experience on an ongoing basis.Operate Cash Register according to PMG standards surrounding cash handling, record keeping, lottery management, and shift paperwork.Execute Daily Store Tasks with speed, accuracy, and efficiency.
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Customer Experience Ambassador
2 weeks ago
Herndon, Virginia, United States Nothing Bundt Cakes Full timeWe're looking for a Customer Experience Ambassador to join our team at Nothing Bundt Cakes. As a key member of our bakery team, you'll play a vital role in creating a warm and welcoming environment for our guests. Your main responsibility will be to provide exceptional customer service, ensuring that every guest has an outstanding experience from start to...
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Customer Experience Coordinator
4 days ago
Herndon, Virginia, United States Hand & Stone - FGG Spas Full timeJob ResponsibilitiesProvide exceptional customer service and experience to all guests and members.Maintain personal sales performance, meeting or exceeding expectations.Oversee and manage daily operations of the front desk.
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Customer Service Specialist
4 days ago
Herndon, Virginia, United States Food Lion Full timeAbout the RoleThis is an exciting opportunity for a motivated and detail-oriented individual to become a Customer Service Specialist at Food Lion. You will be responsible for delivering fast, easy, flexible, and friendly service to customers, assisting in maintaining store standards, and ensuring a positive shopping experience.Key Responsibilities:Provide...
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Customer Service Representative
2 weeks ago
Herndon, Virginia, United States Sherwin-Williams Full timeAbout the RoleWe are looking for a Customer Service Representative - Paint Specialist to join our team at Sherwin-Williams. As a key member of our customer service team, you will be responsible for providing exceptional service and support to our customers, ensuring they receive the best possible experience when shopping with us.Key Responsibilities:Provide...
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Customer Service Expert
2 weeks ago
Herndon, Virginia, United States Twinn Intelligence Group Full timeJob DescriptionAs a Customer Support Specialist at Twin Intelligence Group, you will be working with a dynamic team to provide exceptional support to our clients. This role requires strong technical skills, excellent communication abilities, and a customer-centric approach.
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Dining Experience Specialist
4 days ago
Herndon, Virginia, United States Thompson Hospitality Full timeWhat We're Looking For:We're seeking a Customer Service Representative who can provide exceptional service to our guests. As a Cashier at Big Buns Franklin Farms, you will be responsible for greeting guests, processing orders, and maintaining a clean and organized cashier station. If you have excellent communication skills, a friendly demeanor, and a strong...
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Route Specialist
2 weeks ago
Herndon, Virginia, United States Domino's Pizza LLC Full timeDominos Pizza LLC is seeking a Route Specialist to join our team. As a Route Specialist, you will be responsible for making deliveries of pizza and other items to residential and commercial locations on assigned routes.About the RoleThis is an exciting opportunity to work in a dynamic environment where you will have the chance to develop your skills and gain...
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Customer Relationship Specialist
5 days ago
Herndon, Virginia, United States Jennifer Respress - State Farm Agent Full timeAbout the JobWe are seeking a skilled Insurance Marketing Professional to join our team at Jennifer Respress - State Farm Agent. As a key member of our team, you will play a critical role in building relationships with customers and promoting State Farm products.Key ResponsibilitiesBUILDING CUSTOMER RELATIONSHIPS: Establish trust with customers and provide...
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Enterprise IT Specialist
1 week ago
Herndon, Virginia, United States Cornerstone Defense Full timeJob Title: Enterprise IT SpecialistEstimated Salary: $120,000 - $150,000 per yearWe are seeking a highly skilled Enterprise IT Specialist to join our team at Cornerstone Defense. The successful candidate will be responsible for providing technical support and maintenance of our enterprise infrastructure.Main Responsibilities:Provide Tier 1-3 level support...
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Cloud Support Specialist
2 weeks ago
Herndon, Virginia, United States Amazon Full timeAbout the RoleWe are seeking a highly skilled Cloud Support Specialist to join our team. In this role, you will be responsible for providing technical support to our customers through various contact channels. You will apply advanced troubleshooting techniques to resolve customer issues and work with them to identify the root cause of problems.The ideal...
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IT Infrastructure Specialist
4 weeks ago
Herndon, Virginia, United States SilverEdge Full timeOverviewSilverEdge Government Solutions is a cutting-edge technology firm that empowers top talent to solve the world's most challenging problems. We're seeking an experienced IT Infrastructure Specialist to join our team of innovators.This role is focused on the implementation and management of computer systems and networks. The IT Infrastructure Specialist...
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Cyber Security Project Specialist
2 weeks ago
Herndon, Virginia, United States Twinn Intelligence Group Full timeTwinn Intelligence Group is a leading provider of advanced security solutions. We are seeking a highly skilled Cyber Security Project Specialist to join our team.About the Role:As a Cyber Security Project Specialist, you will be responsible for investigating virus and malware alerts to determine root cause and report this information immediately to the...
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Herndon, Virginia, United States Amazon Full timeAmazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences.About the RoleWe are seeking Telecom Support Specialists who are experts in managing porting phone numbers for AWS services [Amazon Connect, Chime etc.] to join our team to help us support and expand...
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Ultrasound Specialist
5 days ago
Herndon, Virginia, United States Fairfax Radiology Centers, LLC Full timeUltrasound Specialist Job DescriptionAt Fairfax Radiology Centers, LLC, we are committed to delivering exceptional patient care and innovative medical imaging solutions. As an Ultrasound Specialist, you will play a vital role in our team's mission.Salary Range: $70,000 - $90,000 per yearAs a Sonographer/Ultrasound Tech for Fairfax Radiology Centers, you will...
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Home Improvement Specialist
6 days ago
Herndon, Virginia, United States Erie Home Full timeJob DescriptionWe are seeking a highly skilled and enthusiastic Home Improvement Specialist to join our team at Erie Home.As a Home Improvement Specialist, you will be responsible for delivering exceptional customer experiences and presenting our industry-leading residential roofing solutions.Average Salary: $50,000 per year, with an average commission of...
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Bundt Specialist
4 days ago
Herndon, Virginia, United States Nothing Bundt Cakes Full timeBundt Specialist PositionNothing Bundt Cakes is dedicated to making every celebration sweeter. As a Bundt Specialist, you'll be part of a team that's passionate about delivering exceptional customer experiences and creating memorable moments.Key ResponsibilitiesYou'll be tasked with crafting exquisite cakes that exceed our guests' expectations. This involves...
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Quality Control Specialist
1 week ago
Herndon, Virginia, United States L3 Technologies Full timeJob Summary: We are seeking a Quality Control Specialist to join our team at L3 Technologies. As a Quality Control Specialist, you will be responsible for ensuring the quality of hardware and software products throughout their lifecycle.Key Responsibilities:Review and verify contractual/customer requirements and translate them into operational plans and test...