Client Service Associate

22 hours ago


Savannah, Georgia, United States Mass Markets Full time
About the Role: As a Client Service Associate at Mass Markets, you will be responsible for providing top-notch customer service to our clients. This includes handling inbound and outbound contacts, researching systems to find missing information, and coordinating with other departments to resolve issues as necessary. Your goal is to ensure first call resolution through effective problem-solving and call handling. You will also accurately document and process customer claims in appropriate systems.

Compensation: We offer a competitive salary of $55,000 - $75,000 per year, depending on experience.

We are looking for a highly motivated individual who is passionate about delivering exceptional customer service. If you have a positive attitude, excellent communication skills, and a strong work ethic, we encourage you to apply.

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