Customer Service Associate
2 days ago
**About Mass Markets:** We are a leading company in the industry, offering a range of services to our clients. Our team is dedicated to providing exceptional customer service and support.
**Salary Range:** The estimated salary for this role is $45,000 - $55,000 per year, depending on experience and qualifications.
**Job Description:
Key Responsibilities- Handle inbound and outbound contacts in a courteous and professional manner.
- Ensure first call resolution through problem-solving and effective call handling.
- Research systems to find missing information as applicable.
- Coordinate with other departments to resolve issues when needed.
- Document and process customer claims in appropriate systems.
- Hiring Immediately.
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