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Customer Service Representative

2 months ago


New Port Richey, Florida, United States Wal-Mart Stores , Inc. Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Customer Service Specialist. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Customer Service: Provide excellent customer service by greeting and thanking customers, answering their questions, and resolving any issues in a timely and professional manner.
  • Cash Handling: Accurately handle customer transactions, including operating a cash register, processing payments, and counting change.
  • Store Maintenance: Maintain a clean and organized store environment, including restocking shelves, sweeping and mopping floors, and taking out the trash.
  • Teamwork: Collaborate with other associates to achieve store goals and objectives, including assisting with inventory management, receiving shipments, and performing other tasks as needed.
Requirements
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively interact with customers, associates, and management.
  • Problem-Solving Skills: Ability to think critically and resolve customer complaints in a fair and professional manner.
  • Time Management Skills: Ability to work efficiently and effectively in a fast-paced environment, with multiple tasks and responsibilities.
  • Availability: Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
What We Offer
  • Competitive Pay: Competitive hourly wage and opportunities for advancement.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) and other benefits.
  • Training and Development: Ongoing training and development opportunities to help you grow and succeed in your career.