Quality Assurance Specialist

3 weeks ago


Citrus Heights, California, United States CSL Full time
The Opportunity

This position provides critical support to the Assistant Manager of Quality in ensuring compliance with CSL Operating Procedures, local, state, and federal regulations. The successful candidate will be responsible for monitoring plasma center processes, identifying areas for improvement, and implementing corrective actions to maintain quality standards.

Key Responsibilities
  • Monitor and report compliance status data to operational quality management
  • Collaborate with center management to develop and implement continuous improvement plans
  • Represent the center during internal and external audits, respond to questions, and address quality concerns
  • Coordinate and manage training activities, policies, and processes at the center level
  • Perform final QA review and release for all shipments and associated documents
  • Ensure center records QA review to ensure thoroughness, accuracy, and timeliness of required information
  • Maintain and review Plasma center personnel training documents to ensure compliance with CSL procedures, SOPs, CLIA/COLA, and other applicable requirements
  • Initiate, investigate, and close Trackwise reports in a timely manner
Requirements
  • High school diploma or equivalent required; Associate or Bachelor's degree in business administration or biological sciences preferred
  • Minimum 1-year leadership experience or equivalent in a regulated environment
  • Strong customer service skills, critical reasoning, decision-making, and problem-solving skills
  • Organizational skills and attention to detail to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities
Working Conditions

This role requires occasional work with the public, standing and walking for 80% of the time, and sitting for 20% of the time. The candidate must be able to reach, bend, kneel, and have high manual dexterity. Exposure to hot and cold temperatures, sudden temperature changes, working with freezers, and various odors is also expected.

Our Benefits

CSL offers a comprehensive benefits package, including health care benefits, basic life insurance, Short- and Long-Term Disability, 401(k) Savings Program, Paid Time Off (PTO), and paid observed holidays.



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