Senior Site Reliability Engineer

5 days ago

Dearborn, Michigan, United States Ford Motor Company Full time
Job Title: Senior Site Reliability Engineer

We are seeking a highly skilled Senior Site Reliability Engineer to join our team at Ford Motor Company. As a key member of our engineering team, you will play a critical role in developing and maintaining our Internal Developer Platform (IDP), which includes CI/CD pipelines, managed infrastructure, observability, and a developer portal.

Key Responsibilities:
  • Design and implement scalable and reliable cloud infrastructure to support our cloud applications.
  • Develop and maintain monitoring and observability tools to ensure system health and availability.
  • Collaborate with development teams to design, build, and operate scalable and resilient software systems.
  • Automate build, deployment, monitoring, and incident response processes to reduce toil and improve system reliability.
  • Perform root cause analysis of production incidents and implement preventive measures to minimize downtime.
  • Conduct performance analysis and optimization of the system to ensure maximum availability and scalability.
  • Ensure compliance with security and regulatory standards to protect our customers' data.
Requirements:
  • Bachelor's degree in Computer Science, Computer Software, or related field.
  • 5+ years of experience in software engineering, preferably in Java, Golang, or Kotlin.
  • 2+ years of experience with cloud-based infrastructure, preferably GCP.
  • 2+ years of experience with Kubernetes.
  • 4+ years of experience with observability and monitoring tools such as Dynatrace, New Relic, ELK, Splunk, Prometheus, DataDog, or similar.
Preferred Qualifications:
  • Master's degree in Computer Science, Computer Software, or related field.
  • Understanding of gRPC & RESTful APIs, and microservices platform.
  • Strong experience with product & development teams to establish error budgets by identifying the right SLOs (Service level objective), SLIs (Service level indicators), KPIs (Key performance indicators) and effectively drive the use of the budget to ensure maximum domain availability/uptime.
  • Regularly review key site technical metrics such as transactions errors, logging, response times, caching strategies, conversion/bounce rates, capacity & resource utilization.
  • Proactively identify stability risks & work with engineering leadership to establish appropriate mitigation plans.
  • Maintain knowledge repository that includes Standard operating procedure, Release checklists, Runbooks for incident recovery.
  • Experience in solving complex architecture/design & business problems, work to simplify, optimize, remove bottlenecks, etc.
  • Architect, design & develop automation to reduce toil, improve recoverability, availability, latency & scalability of supported applications with understanding of MTTD (Mean Time to Detection) & MTTR (Mean Time to Resolution).
What We Offer:
  • Immediate medical, dental, vision, and prescription drug coverage.
  • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care, and more.
  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more.
  • Vehicle discount program for employees and family members and management leases.
  • Tuition assistance.
  • Established and active employee resource groups.
  • Paid time off for individual and team community service.
  • A generous schedule of paid holidays, including the week between Christmas and New Year's Day.
  • Paid time off and the option to purchase additional vacation time.

This position is a range of salary grades 6-8. Visa sponsorship is available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, or protected veteran status.

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