Cloud Support Engineer
11 hours ago
Sigma Computing is a leading provider of cloud analytics and business intelligence solutions. Our mission is to empower business teams to make better, faster decisions using intuitive, spreadsheet-like interfaces.
Our award-winning software combines data sources and analyzes billions of rows of data instantly, without requiring coding knowledge. We've added features like collaboration tools, embedded analytics capabilities, and AI-powered tools for forecasting and data visualization.
In May 2024, we announced $200M in Series D financing, which will accelerate our growth and innovation in AI infrastructure, data application development, enterprise-wide collaboration, and business user adoption.
Job Description:We're seeking a Technical Support Engineer to join our team, who will:
- Collaborate with customers and internal teams to diagnose and resolve complex technical issues.
- Develop best practices and tools for optimizing service performance.
- Contribute to the development of scalable processes for issue resolution.
To be successful in this role, you'll need:
- 2+ years of industry experience supporting enterprise products for data analytics.
- Computer Science fundamentals and strong domain expertise in databases and business intelligence.
- SQL proficiency, including JOINs, Partitions, Window Functions, Aggregations, CTEs, and Sub-queries.
- A proven track record of building trust with customers and resolving issues efficiently.
Preferred qualifications include:
- Supporting cloud services in production.
- Experience working with Snowflake, Redshift, BigQuery.
- Knowledge of GCP and AWS.
The base salary range for this position is $90,000 - $125,000 annually, plus an annual bonus, stock options, and other compensation packages.
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