Pharmacy Technician
4 days ago
Job Description:
At Walgreens, we're transforming the pharmacy experience to be more patient-centric. As a Pharmacy Technician or Pharmacy Technician Apprentice, you'll play a vital role in delivering exceptional customer service and developing strong relationships with our patients.
We're proud to offer an "earn while you learn" Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in healthcare, guiding you in becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and maintaining the high level of skill required in the pharmacy care industry.
As a Pharmacy Technician, you'll assist pharmacists in the practice of pharmacy, under direct supervision, in accordance with state and federal regulations. You'll use pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, you'll assist with and coach pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
Our Pharmacy Technicians model and deliver a distinctive and delightful customer experience, engaging customers and patients by greeting them and offering assistance with products and services. You'll resolve customer issues and answer questions to ensure a positive customer experience.
As a member of our Pharmacy team, you'll develop strong relationships with our most valuable customers and perform duties as assigned by the Pharmacy Manager, Staff Pharmacist, and Store Manager. You'll review and comply with the Walgreen Co. Pharmacy Code of Conduct and adhere to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
Responsible for registering all related sales on assigned cash register, collecting and handling cash as required. You'll take customers to the OTC aisle when possible to assist in locating products and handle telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third-party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. You'll assist and support Pharmacy Department on inventory management activities, such as ordering, unpacking, checking, and storing shipment of pharmaceuticals.
May assist pharmacist in administering clinical services, including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics, and external providers.
Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other healthcare providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat, and orderly in condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned.
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as a condition of promotion to senior technician.
Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
Through completion of the Walgreens pharmacy technician apprenticeship program, experience qualifies for eight (8) college credit hours as recognized by the American Council on Education (ACE).
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