Patient Care Coordinator

6 hours ago


Chesapeake, Virginia, United States Sentara Full time
Job Summary

As a Patient Care Specialist with Sentara Healthcare, you will play a vital role in ensuring an exceptional patient experience by providing non-clinical support within a physician's office. Your primary duties will include answering phones, scheduling appointments, and responding to patient inquiries. In this role, you will have the opportunity to work collaboratively with a team of healthcare professionals to deliver high-quality patient care.

Responsibilities
  • Schedule appointments or outpatient procedures under general supervision, coordinating referrals, resources, and pre-authorizations as needed.
  • Provide general administrative support for practice operations, including scheduling meetings, preparing correspondence, and maintaining notes and files.
  • Respond to telephone and written inquiries from internal and external sources, such as patients, providers, and insurance companies.
  • Employ a high level of initiative and independent judgment to prioritize and handle incoming requests and difficult problems.
Requirements
  • Three years of clerical or customer service experience required.
  • One year of experience with health insurance plans, medical records data, medical terminology, registration, scheduling, or third-party payers required.
  • Experience with electronic medical record systems preferred.
Qualifications
  • High School diploma or equivalent required.
Skills
  • Active listening
  • Coding
  • Coordination
  • Critical thinking
  • Mathematics
  • Microsoft Excel
  • Microsoft Word
  • Reading comprehension
  • Service orientation
  • Speaking
  • Technology/computer
  • Time management
  • Typing speed 30+ WPM
  • Writing
About Sentara Healthcare

Sentara Healthcare is a diverse and inclusive organization that values its employees and the communities it serves. We are committed to providing a tobacco-free environment and promoting a culture of excellence in patient care.



  • Chesapeake, Virginia, United States Dental Care Alliance Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Office Receptionist to join our team at Konikoff Dentistry in Chesapeake, VA. As a key member of our clinical team, you will be responsible for providing exceptional patient care and satisfaction while operating in a team-based environment.Key ResponsibilitiesCustomer Service: Greet...


  • Chesapeake, Virginia, United States Dental Care Alliance Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Office Receptionist to join our team at Konikoff Dentistry in Chesapeake, VA. As a key member of our clinical team, you will be responsible for providing exceptional patient care and satisfaction while operating in a team-based environment.Key ResponsibilitiesCustomer Service: Greet...


  • Chesapeake, Virginia, United States Agape Care Group Full time

    About the RoleWe are seeking a compassionate and skilled Registered Nurse to join our care team as a Nurse Care Coordinator. In this role, you will play a vital part in delivering exceptional patient experiences and ensuring the highest quality of care.Key ResponsibilitiesEvaluate patients and develop personalized care plans to meet their unique...


  • Chesapeake, Virginia, United States Agape Care Group Full time

    About the RoleWe are seeking a compassionate and skilled Registered Nurse to join our team at Agape Care Group. As a Registered Nurse, you will play a vital role in providing high-quality care to our patients and their families.Key ResponsibilitiesEvaluate patients and develop personalized care plans to meet their unique needs.Communicate effectively with...


  • Chesapeake, Virginia, United States Agape Care Group Full time

    About the RoleWe are seeking a dedicated and compassionate Registered Nurse to join our team at Agape Care Group. As a key member of our clinical care team, you will play a vital role in delivering high-quality patient care and creating meaningful experiences for our patients and their families.Key ResponsibilitiesEvaluate patients and develop personalized...


  • Chesapeake, Virginia, United States Agape Care Group Full time

    About the RoleWe are seeking a compassionate and skilled Registered Nurse to join our team at Agape Care Group. As a Registered Nurse, you will play a vital role in delivering high-quality care to our patients and their families.Key ResponsibilitiesEvaluate patients and create personalized care plans to meet their unique needsCommunicate effectively with...


  • Chesapeake, Virginia, United States Medical Temporaries, Inc. Full time

    Job OverviewMedical Temporaries, Inc. is actively searching for a skilled Medical Assistant-FPH. We welcome newly graduated candidates to apply.This is a FULL TIME/TEMP TO HIRE role requiring availability from 7:55 AM to 5:45 PM, Monday through Friday. The position is based in a dynamic outpatient clinic environment.Key Responsibilities:As a Medical...


  • Chesapeake, Virginia, United States Sentara Full time

    About the RoleAs a Radiology Services Coordinator at Sentara, you will play a vital role in ensuring the smooth operation of our radiology department. Your primary responsibility will be to manage the order entry process, maintain effective communication with patients and staff, and provide exceptional guest relations.Key ResponsibilitiesResponsible for the...


  • Chesapeake, Virginia, United States Sentara Healthcare Full time

    Job SummaryAs a Patient Care Specialist with Sentara Healthcare, you will play a vital role in ensuring an exceptional patient experience by providing non-clinical support within a physician's office. Your responsibilities will include scheduling appointments, answering patient questions, and performing a variety of complex administrative tasks to support...


  • Chesapeake, Virginia, United States Brightview Health Full time

    Care Coordinator Job DescriptionBrightview Health is seeking a highly skilled Care Coordinator to join our team. As a Care Coordinator, you will play a vital role in providing coordination, assessment, and treatment planning services to patients with substance use disorder (SUD).Responsibilities:Clinical Care:Assess patient eligibility for specific service...


  • Chesapeake, Virginia, United States Brightview Health Full time

    Care Coordinator Job DescriptionBrightView Health is seeking a highly skilled Care Coordinator to join our team. As a Care Coordinator, you will play a vital role in providing coordination, assessment, and treatment planning services to patients with substance use disorder (SUD).Key Responsibilities:Clinical Care:Assess patient eligibility for specific...


  • Chesapeake, Virginia, United States Sentara Healthcare Full time

    Job SummaryWe are seeking a skilled Registered Nurse to join our team at Sentara Home Care Chesapeake. As a key member of our multidisciplinary team, you will be responsible for developing, implementing, and evaluating plans of care for our patients.Key ResponsibilitiesDevelop and implement individualized plans of care for patients with complex...


  • Chesapeake, Virginia, United States Patient First Full time

    X-ray Technologist Job DescriptionPatient First is seeking a skilled X-ray Technologist to join our team in the Chesapeake, VA area. As a X-ray Technologist, you will play a vital role in providing high-quality patient care and contributing to the success of our healthcare organization.Key Responsibilities:Obtaining Quality X-rays: Utilize correct...

  • Nurse Practitioner

    3 days ago


    Chesapeake, Virginia, United States Patient First Full time

    Job SummaryWe are seeking a skilled and compassionate Nurse-RN/LPN (Float) to join our team at Patient First. As a key member of our healthcare team, you will provide high-quality patient care and support in our ambulatory setting.ResponsibilitiesImplement Patient First's policies and procedures to ensure exceptional patient care.Provide quality nursing care...


  • Chesapeake, Virginia, United States Agape Care Group Full time

    About the RoleWe are seeking a highly skilled Clinical Nurse Coordinator to join our medical unit team at Agape Care Group. As a key member of our care team, you will be responsible for managing the coordination, supervision, and implementation of professional and supportive services for our hospice patients.Key ResponsibilitiesOversee the care team and...


  • Chesapeake, Virginia, United States Agape Care Group Full time

    About the RoleWe are seeking a highly skilled Clinical Nurse Coordinator to join our medical unit team at Agape Care Group. As a key member of our care team, you will be responsible for managing the coordination, supervision, and implementation of professional and supportive services for our hospice patients.Key ResponsibilitiesOversee the care team and...


  • Chesapeake, Virginia, United States Agape Care Group Full time

    About the RoleWe are seeking a highly skilled Clinical Nurse Coordinator to join our medical unit team at Agape Care Group. As a key member of our care team, you will be responsible for managing the coordination, supervision, and implementation of professional and supportive services for our hospice patients.Key ResponsibilitiesOversee the care team and...


  • Chesapeake, Virginia, United States Agape Care Group Full time

    About the RoleWe are seeking a skilled Clinical Nurse Coordinator to join our medical unit team. As a key member of our care team, you will be responsible for managing the coordination, supervision, and implementation of professional and supportive services for our hospice patients.Key ResponsibilitiesOversee the care team and provide education and training...


  • Chesapeake, Virginia, United States Agape Care Group Full time

    About the RoleWe are seeking a highly skilled Clinical Nurse Coordinator to join our medical unit team at Agape Care Group. As a key member of our care team, you will be responsible for managing the coordination, supervision, and implementation of professional and supportive services for our hospice patients.Key ResponsibilitiesOversee the care team and...


  • Chesapeake, Virginia, United States Agape Care Group Full time

    About the RoleWe are seeking a highly skilled Clinical Nurse Coordinator to join our medical unit team at Agape Care Group. As a key member of our care team, you will be responsible for managing the coordination, supervision, and implementation of professional and supportive services for our hospice patients.Key ResponsibilitiesOversee the care team and...