Spa Coordinator Expert

7 days ago


Boston, Massachusetts, United States Skin Spa New York Full time

Exciting Opportunity at Skin Spa New York

We are seeking a highly motivated and results-driven Spa Coordinator Expert to join our team at Skin Spa New York.

About Us

Skin Spa New York is a leading specialty skincare and laser spa brand with multiple locations in New York City, Boston, and Miami. With over 15 years of experience in providing exceptional skincare and medical spa treatments, we have established ourselves as a trusted name in the industry.

Job Summary

The Spa Coordinator Expert will be responsible for providing top-notch customer service, promoting retail sales, booking appointments, and ensuring the cleanliness and organization of the spa and retail areas.

Responsibilities:
  • Provide exceptional customer service, responding promptly to client inquiries and resolving any issues in a professional manner.
  • Promote retail sales by upselling and cross-selling products, meeting daily sales goals and expectations.
  • Book and confirm appointments, ensuring seamless communication with clients and the back-of-house team.
  • Maintain the cleanliness and organization of the spa and retail areas, adhering to high standards of quality and excellence.
Requirements:

To succeed in this role, you should have:

  • Previous experience in a med spa or similar environment, preferably with a focus on skincare and retail sales.
  • A proven track record of sales performance, meeting or exceeding targets consistently.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Familiarity with appointment booking software and other relevant systems.
  • A clean and refined appearance, with a commitment to maintaining a positive and professional image.
Benefits:

We offer a comprehensive benefits package, including:

  • Medical, dental, and vision insurance.
  • Commuter benefits.
  • A 401(k) retirement plan.

In addition to these benefits, full-time employees are eligible for:

  • Friends and family discounts.
  • Employee discounts and perks.

This is a rewarding opportunity to join a dynamic team and contribute to the growth and success of Skin Spa New York. If you are a motivated and results-driven individual with a passion for skincare and customer service, please apply today



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