IT Support Coordinator

6 days ago


Boston, Massachusetts, United States Creative Financial Staffing Full time
IT Support Coordinator Opportunity

We are seeking an IT Support Coordinator to join our team at Creative Financial Staffing. This is a hybrid role that combines on-site and remote work, offering the perfect blend of stability and flexibility.

About the Role
  • This IT Support Coordinator position involves providing exceptional support to end-users, ensuring seamless access to computer, telephone, and mobile devices/tablets.
  • You will be responsible for network support, including configuration, installation, and troubleshooting, both remotely and in-person.
  • Maintenance of equipment inventory supply, including deployment and decommissioning, is also a critical aspect of this role.
  • Staying current with technology and system updates is essential to succeed in this position.
Requirements
  • A minimum of 1 year of experience in an IT Help support role is required. Preference is given to candidates with experience in Professional Services settings, particularly in law firms.
  • Expertise in MS Office applications, including Office365 and Windows 10, is mandatory.
  • Familiarity with iManage, iCreate, and Kofax Power PDF is an added advantage.
Benefits

We offer a competitive salary, along with generous PTO and paid holiday plans. Our beautiful office location in Boston provides a great work-life balance. This is a stable and thriving organization with opportunities for career growth.

The ideal candidate will have a strong passion for delivering excellent customer service, staying up-to-date with technology trends, and working collaboratively as part of a dynamic team.

Estimated Salary Range

$65,000 - $85,000 per annum, depending on experience.



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