Infrastructure Support Specialist

3 days ago


New York, New York, United States Optimize Partners Full time

We are looking for a talented Infrastructure Support Specialist to join our team at Optimize Partners. As a consultant, you will work closely with our client, a late-stage B2B SaaS cloud technology company, on a long-term consulting project.

About the Role:

This is a unique opportunity to work on a wide range of projects, from provisioning and managing virtual servers to implementing secure baseline configurations and conducting security impact analyses. You will also be responsible for performing technical research and development to drive innovation within the infrastructure.

Responsibilities:
  • Provisioning, installing, configuring, operating, and maintaining virtual servers, operating systems software, and related infrastructure within AWS.
  • Implementing agreed-upon secure baseline configurations, incorporating secure configuration settings for client's cloud/DB applications and solutions, and assisting with security impact analyses and configuration monitoring activities.
  • Performing technical research and development to enable continuing innovation within the infrastructure.
  • Performing periodic performance reporting to support capacity planning.
  • Responding to incidents, service outages, and other problems.
  • Performing daily system monitoring, verifying the integrity and availability of all server resources, systems, and key processes.
  • Performing regular security monitoring to identify any possible intrusions.
  • Co-lead the client's CloudOps Continual Service Improvement initiatives, which includes: ITIL-based KPIs to benchmark the performance ITSM Services (e.g., Incident Response, Information System Contingency, Configuration-Change Management, CloudOps tools, Requirements, policies and procedural guidelines, etc).

What We Offer:

  • Average salary: $120,000 - $180,000 per year.
  • Health, Vision, and Dental Insurance.
  • 401(k) retirement savings plan with Employer match.
  • Paid Time Off.


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