Customer Experience Representative
2 weeks ago
As an Experience Specialist, you will have the opportunity to work with our latest technology and devices, staying up-to-date on the latest data and entertainment trends. You will be responsible for educating and engaging customers through product demonstrations, interacting with customers to provide prompt and courteous service, and assisting our sales associates with all aspects of the sales process.
Our ideal candidate will be a team player who is passionate about delivering outstanding customer service and has a strong desire to learn and grow with our company. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
Benefits and Perks
- Competitive hourly pay
- Opportunities for career advancement and professional growth
- Paid time off and holidays
- Discounts on Verizon services and products
- 401K with company match
- Medical and dental insurance
- Ongoing training and development opportunities
Responsibilities
- Provide exceptional customer service and support to customers in person and over the phone
- Assist sales associates with sales and customer service duties
- Stay up-to-date on the latest technology and devices
- Participate in ongoing training and development opportunities
Requirements
- Must be 18 years old
- High school diploma or equivalent required
- Previous customer service experience preferred
- Ability to work a variety of hours, including weekends and holidays
About Us
Wireless Zone, a Verizon Authorized Retailer, is a leading wireless retailer with over 400 locations across the country. We are committed to providing our customers with the best possible shopping experience and to supporting our employees in their careers. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
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