Customer Service Representative

1 week ago


Stratham, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Customer Service Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.

Key Responsibilities
  • Provide excellent customer service, answering questions and resolving issues in a timely and professional manner
  • Build trust relationships with customers, understanding their needs and presenting relevant products and services
  • Process sales transactions accurately and efficiently, following company policies and procedures
  • Meet or exceed sales goals, maintaining a high level of productivity and efficiency
  • Stay up-to-date on product knowledge, features, and benefits, making recommendations to customers as needed
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • At least one year of experience in a customer-facing role, preferably in retail or sales
  • Ability to read, write, and communicate in English and Spanish
  • Valid driver's license and reliable transportation
  • Ability to lift up to 50 pounds and stand for long periods
What We Offer

As a Bilingual Customer Service Specialist at Sherwin-Williams, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are committed to creating a diverse and inclusive work environment, where everyone has the opportunity to succeed.



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