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Rehabilitation Patient Service Representative

2 months ago


CT United States St. Vincent's Medical Center Full time
Job Summary

We are seeking a highly skilled Patient Service Representative to join our team at Hartford HealthCare Rehabilitation Network. As a key member of our outpatient clinic team, you will be responsible for providing exceptional customer service, ensuring operational efficiency, and promoting a positive patient experience.

Key Responsibilities
  • Provide professional customer service to patients, families, and healthcare providers
  • Schedule and coordinate patient appointments, including pre-registration and registration
  • Verify insurance coverage and obtain necessary authorizations
  • Collect co-payments and office charges as needed
  • Perform various administrative tasks, including data entry, billing, and inventory management
  • Collaborate with colleagues to improve processes and workflow
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree in a clinical or business field preferred
  • 1-2 years of experience in a medical or healthcare office; knowledge of healthcare terminology and billing practices
  • Proficiency in electronic medical records (EMRs) and practice management systems
  • Bilingual (highly preferred)
About Us

Hartford HealthCare is a comprehensive healthcare network dedicated to providing high-quality, patient-centered care. We offer a competitive benefits package, opportunities for career growth and development, and a collaborative work environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.