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Senior Field Service Representative

2 months ago

Philadelphia, Pennsylvania, United States Schneider Electric Full time
Unlock Your Potential as a Schneider Electric ASCO Field Service Technician

Are you a skilled professional looking to make a meaningful impact in the field of electrical systems maintenance? Do you have a passion for delivering high-quality service and ensuring customer satisfaction? If so, we invite you to join our team as a Schneider Electric ASCO Field Service Technician.

About the Role

As a Field Service Technician with Schneider Electric, you will play a critical role in providing preventative maintenance and repair services on customer-owned ASCO equipment. You will be responsible for delivering exceptional service, ensuring customer satisfaction, and working collaboratively with our team to achieve our goals.

Key Responsibilities
  • Maintenance and repair of Automatic Transfer Switches (ATS)
  • Service administration and reporting, including service order generation, performance, and maintenance of annual inventory review and identification of replacement parts
  • Executing installation, maintenance, and repair on customer-installed base, in a specific delimited know-how
Requirements
  • Job-related military service (e.g., Naval Nuclear Electricians Mate or Air Force Power Production Technician) Technical School Certification or directly related field experience with Automatic Transfer Switches, Power Control Systems, or other low and medium voltage power applications
  • Basic understanding of mechanical and electrical systems and components, as well as, a fundamental understanding of the tools and processes required to complete system maintenance and repair activities
  • Ability to read and interpret electrical schematic drawings as well as read and understand electrical one-line diagrams
  • Ability to use appropriate test equipment to troubleshoot and diagnose problems with Automatic Transfer Switches
  • Availability to work nights, weekends, and holidays, as needed, and can travel, sometimes outside of assigned territory, including occasional overnight stays, as necessary
  • Proof of certifications or have the willingness to complete: CPR/First Aid/AED training, PPE training
  • Basic ATS knowledge, understanding of the sequence of operation and elementary diagram
  • Understanding of a one-line diagram
  • Ability to independently perform startup on all ASCO ATS models, excluding closed transition, soft load, and medium voltage (MV)
  • Ability to connect and communicate with a laptop to download control panel settings and upload firmware upgrades
  • Valid driver's license
  • Movement of service equipment weighing up to 50 pounds, in both an indoor and outdoor environment
What We Offer

We are proud to offer a comprehensive benefits package, including flexible work arrangements, paid family leaves, 401(k) + match, well-being programs, holidays & paid time off, military leave benefits, and more. Our team is dedicated to providing a supportive and inclusive work environment that allows you to grow and thrive in your career.

Join Our Team

At Schneider Electric, we are committed to creating a culture that values diversity, equity, and inclusion. We believe that our differences make us stronger as a company and as individuals, and we are dedicated to championing inclusivity in everything we do. If you are a motivated and talented professional looking to make a meaningful impact, we invite you to join our team and become a part of our inclusive and caring company.