Automotive Service Manager
1 month ago
We are seeking a skilled Service Advisor to oversee the daily operations of our busy automotive service center. The ideal candidate will possess excellent communication and customer relationship skills, as well as strong service writer capabilities and previous management experience.
As a Service Advisor, you will be responsible for managing a team of automotive service professionals, ensuring a high level of employee morale and customer satisfaction while maintaining profitability. You will also be responsible for overseeing repairs and maintenance tasks, mentoring employees on best practices for improving sales and customer service techniques, and managing the flow of service department paperwork.
Responsibilities
- Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
- Ensure repairs and maintenance tasks are completed in a timely manner
- Mentor employees on best practices for improving sales and customer service techniques
- Oversee day-to-day operations of the service department
- Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Qualifications
- High school diploma or GED required, bachelor's degree preferred
- Valid state-issued driver's license and clean driving record required
- Successful completion of a pre-employment drug and background screening
- At least two years of experience as an automotive service writer or service advisor required, experience as an automotive service manager preferred
- Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services required
Why Meineke?
- Meineke values personal and professional growth
- Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements
- Join a team of driven and talented individuals who share your passion for high-quality repair work
- Experience a supportive and collaborative work environment that encourages growth and camaraderie
- With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members
As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high-quality repair work to help get our customers back on the road.
A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you're looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.
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