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Transportation Operations Supervisor

2 months ago

Richmond, Virginia, United States GXO Full time

Unlock Your Potential in Logistics

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services.

About the Role

As a Transportation Operations Supervisor at GXO, you will play a critical role in coordinating and handling various transportation activities, supervising day-to-day transportation operations, and striving to meet or exceed customer expectations.

Key Responsibilities

  • Act as a liaison between Transportation, Operations, carriers, vendors, and customers
  • Lead and supervise transportation staff, including training and evaluating employee performance
  • Recommend or initiate hiring, promotions, transfers, or disciplinary actions
  • Perform routing, planning, updating, and/or tracking duties of orders and shipments
  • Complete analysis and resolution of carrier performance and compliance issues
  • Track and trace shipments for customers to ensure on-time, accurate, and satisfactory deliveries; provide updates as needed
  • Investigate and resolve issues submitted by customers, carriers, and/or clients; provide follow-up and reporting as required
  • Correctly maintain and generate required reports; properly process, audit, and file various documentation

Requirements

  • 2 years of transportation or supply chain experience
  • Experience with Microsoft Office and Windows applications with the ability to create complex formulas in Excel

Preferred Qualifications

  • Bachelor's degree
  • 1 year of supervisory experience
  • Strong leadership and collaboration skills with experience effectively supervising, coaching, and influencing employees

Physical Demands

  • Lift objects of various shapes, sizes, and weights up to 25 lbs.
  • Stand, sit, or walk for extended periods of time
  • Reach (including above your head), bend, climb, push, pull, twist, squat, and kneel
  • Tolerate hot or cold warehouse environments

We Are an Equal Opportunity Employer

GXO is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees.