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Nissan Service Advisor

2 months ago


Saint James, United States Nissan of Smithtown Full time
Job Overview

We are seeking a highly skilled and motivated Service Advisor to join our team at Nissan of Smithtown. As a Service Advisor, you will be the face of our dealership, interacting with customers and colleagues in a professional and thorough manner.

Key Responsibilities
  • Communicate effectively with customers and team members to ensure seamless service experiences.
  • Maintain exceptional Customer Satisfaction Index (CSI) scores by delivering top-notch service and resolving issues promptly.
  • Multi-task and prioritize tasks to meet deadlines and exceed customer expectations.
  • Upsell and promote additional services and products to customers.
  • Collaborate with the management team to achieve sales and service goals.
Requirements
  • Proven track record of success in a service advisor role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and conflict resolution skills.
  • Reynolds Ignite experience is a plus.
What We Offer
  • A competitive base salary and aggressive commission plan.
  • A comprehensive medical benefits package.
  • Paid vacation time.
  • Opportunities for growth and professional development.
Equal Employment Opportunity

Nissan of Smithtown is an Equal Employment Opportunity Employer. We welcome applications from qualified candidates and are committed to creating an inclusive and diverse work environment.