Customer Service Representative

3 weeks ago


St Louis MO USA, United States Acosta Group Full time
Job Title: Customer Service Agent

Are you looking for a challenging and rewarding career in customer service? Do you have excellent communication skills and a passion for helping others? We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent.

Job Summary:

The Customer Service Agent will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner. The ideal candidate will have excellent communication skills, a strong problem-solving ability, and a passion for delivering outstanding customer experiences.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide exceptional customer service to our clients, ensuring their needs are met and exceeded
  • Collaborate with internal teams to resolve complex customer issues
  • Develop and maintain a thorough understanding of our products and services
  • Stay up-to-date on industry trends and best practices in customer service
Requirements:
  • High school diploma or equivalent required
  • 2+ years of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A chance to make a real difference in the lives of our customers


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