Sales and Service Associate
3 days ago
Massage Envy South Virginia is seeking a skilled Guest Sales Associate to join our team. This is an exciting opportunity for those who enjoy working in a fast-paced environment and are passionate about helping others achieve their wellness goals. As a Guest Sales Associate, you will play a vital role in creating an exceptional client experience, promoting the value of Total Body Care, and selling our Massage Envy Wellness Program.
**About Us**
Massage Envy is a rapidly growing company with national brand recognition, committed to fostering an inclusive community and family atmosphere. We offer competitive compensation and opportunities for advancement in a dynamic and supportive environment.
**Job Description**
The Guest Sales Associate is responsible for ensuring seamless clinic flow, providing exceptional customer service, and contributing to the growth and retention of our client base. Key responsibilities include:
- Providing outstanding customer service and making every guest feel valued and understood.
- Promoting the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
- Supporting clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
**Requirements and Qualifications**
To succeed in this role, candidates should possess excellent communication skills, a passion for delivering exceptional service, and the ability to multitask effectively. Previous retail or sales experience is preferred but not required. Additionally, we seek individuals who share our commitment to total body care and have a general knowledge of massage and skin care services.
**Benefits**
We offer a range of benefits to support our employees' well-being and career growth. These include:
- Uncapped monthly bonus potential.
- Medical, dental, and vision insurance.
- Tiered paid time off – up to 3 weeks per year.
- Complimentary membership, services, and discounts.
- Employee Assistance Program.
- Continuous training and coaching on sales and customer service.
**Salary**
$14-16 per hour.
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