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Sales and Customer Service Associate
3 days ago
Job Summary
">French Agency is seeking a highly motivated and organized Sales and Customer Service Associate to join our team. In this role, you will provide exceptional customer service, resolve issues, and ensure customer satisfaction.
">About the Role
">You will be working closely with the sales team, responding to customer inquiries, resolving complaints, and processing releases and production. This is an exciting opportunity to work in a fast-paced environment, interacting with customers, sales teams, and representatives.
">Key Responsibilities
">- ">
- Deal directly with customers via phone or electronically">
- Respond promptly to customer inquiries">
- Handle and resolve customer complaints">
- Obtain and evaluate relevant information to handle inquiries and complaints">
- Direct requests and unresolved issues to designated resources">
- Communicate and coordinate with internal and external departments">
Requirements
">To be successful in this role, you should have excellent communication skills, a strong attention to detail, and the ability to work effectively in a team environment. A high school diploma or equivalent is required, and previous experience in customer service is an asset.
">Salary and Benefits
">The estimated salary for this role is $42,000 - $62,000 per year, based on location and experience. We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
">Why Join Our Team?
">At French Agency, we value our employees and strive to create a positive and inclusive work environment. We offer opportunities for professional growth and development, as well as a fun and dynamic team culture.
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