Client Services Team Lead

6 days ago


San Francisco, California, United States SafelyYou Full time

**Job Summary**

The Client Service Manager is responsible for leading the Client Services Team to deliver exceptional service, ensuring the team meets established Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). In this role, you will oversee daily client interactions, efficiently resolve complex issues, and collaborate with internal teams to meet client needs.

You will be responsible for working cross-functionally to identify, lead, and complete projects that improve customer health, retention, and help scale operations for the future.



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