Referral Coordination Specialist
1 week ago
Mission Statement
The University of Michigan is dedicated to enhancing the health of individuals, communities, and populations through outstanding education, patient care, community service, research, and technological innovation. Our mission is driven by our Strategic Principles, focusing on three essential components: patient care, education, and research, which collectively amplify our societal contributions.
Why Choose the University of Michigan?
As one of the largest healthcare institutions globally, the University of Michigan has been at the forefront of numerous significant medical and technological breakthroughs. Our organization comprises a diverse workforce, and we aim to attract, inspire, and cultivate exceptional talent in medicine, science, and healthcare, striving to be one of the world's leading academic health systems. Every individual plays a vital role in advancing this prestigious institution. Contribute to the greater good by being part of our mission.
Anticipated Benefits
Comprehensive medical, dental, and vision insurance available from your first day Generous retirement savings plan with a 2:1 matchKey Responsibilities*
Charge Reconciliation: Oversee and reconcile daily clinic charges, ensuring completion, timeliness, and accuracy. Front-End Systems Knowledge: Exhibit proficiency in front-end systems (MiChart, Clinic Charge Capture, Online Payor Systems, Web Denis, etc.) and processes (Check-in, Check-out), including ICD-10 and coding. Expertise Provision: Serve as the primary resource for providers, staff, patients, and external insurers. Understand managed care principles and the referral approval process, providing educational sessions as needed. Referral Management: Handle referrals in accordance with established insurance guidelines, securing authorizations, pre-certifications, therapy prescriptions, and benefit verifications as necessary. Customer Service Excellence: Address patient inquiries and resolve referral issues promptly; assist with patient education regarding managed care plan requirements. Appointment Facilitation: Coordinate scheduling of specialty services and arrange appointments as required. Benefit Verification: Confirm insurance coverage, documenting benefits and authorization prerequisites. Billing Oversight: Manage billing work queues to correct errors and ensure accurate billing.Required Qualifications*
High School Diploma or GED. Minimum of 3 years of experience in public-facing roles. Familiarity with medical records procurement or professional medical billing. Proven ability to engage with a diverse population. Strong organizational and prioritization capabilities. Excellent attendance record. Professional demeanor when interacting with patients, faculty, and staff. Ability to manage multiple tasks in a fast-paced environment with precision. Proven ability to perform well under pressure and meet deadlines. Strong problem-solving abilities. Exceptional customer service skills. General office experience is essential. Outstanding interpersonal skills and teamwork capability. Effective verbal and written communication skills. Perform additional related duties as assigned.Desired Qualifications*
Experience with EPIC/MiChart. Background in a large, complex healthcare environment. Understanding of medical documentation and basic medical terminology. Knowledge of university policies and procedures.Work Schedule
Standard hours are 8:00 AM - 4:30 PM (Monday-Friday); options for remote or hybrid work may be available.
Work Modes
Positions eligible for hybrid or remote work arrangements are determined by the hiring department. Work agreements are reviewed annually and may change at any time during employment.
-
Referral Coordination Specialist
1 week ago
Ann Arbor, Michigan, United States University of Michigan Full timeMission Statement The University of Michigan is dedicated to enhancing the health of individuals, communities, and populations through outstanding education, patient care, community service, research, and technological innovation. Our mission is driven by our Strategic Principles, focusing on three essential components: patient care, education, and...
-
Referral Coordination Specialist
1 week ago
Ann Arbor, Michigan, United States University of Michigan Full timeMission Statement The University of Michigan is dedicated to enhancing the health of individuals, communities, and populations through outstanding education, patient care, community service, research, and technological innovation. Our mission is anchored in our Strategic Principles, emphasizing three vital components: patient care, education, and...
-
Ann Arbor, Michigan, United States University of Michigan Health System Full timeHow to ApplyA cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.Job SummaryTaubman Medical Specialties brings together six specialty clinics devoted...
-
Event Coordination Specialist
2 weeks ago
Ann Arbor, Michigan, United States National Association for Catering and Events Full timePosition Overview:The National Association for Catering and Events is seeking an enthusiastic individual to enhance our event management team. This role is ideal for someone passionate about orchestrating events and eager to craft a strategic approach that aligns with our organizational goals.Key Responsibilities:As an Event Coordination Specialist, you will...
-
RN Specialist
5 hours ago
Ann Arbor, Michigan, United States Trinity Health Full timeJob SummaryWe are seeking a highly skilled and experienced RN Specialist to join our team at Trinity Health. As a key member of our Home Infusion program, you will be responsible for assessing patients and their suitability for our services.Key ResponsibilitiesVerify pre-certification documentation to ensure reimbursementQuote rates for therapy within...
-
Patient Access Coordinator
6 days ago
Ann Arbor, Michigan, United States Trinity Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Access Coordinator to join our team at Trinity Health. As a key member of our healthcare team, you will be responsible for ensuring the accurate and timely collection of patient demographic and financial information.Key ResponsibilitiesRegistration and Verification: Obtain, verify, and...
-
RN Specialist
1 day ago
Ann Arbor, Michigan, United States Trinity Health Corporation Full timeJob SummaryWe are seeking a highly skilled Registered Nurse to join our Home Infusion Program as an Infusion Specialist. This is a part-time position that requires a strong background in nursing, with a focus on patient assessment, care coordination, and clinical expertise.Key ResponsibilitiesAssess patients and their suitability for the Home Infusion...
-
Dental Insurance Specialist
1 week ago
Ann Arbor, Michigan, United States Dental Associates Group Full timeAbout Dental Associates Group Dental Associates Group is a leading provider of comprehensive dental care, dedicated to delivering exceptional patient experiences and high-quality services. Our team of committed professionals collaborates to ensure the best possible outcomes for our patients. Insurance Specialist We are seeking an experienced and...
-
Clinical Practice Specialist
2 weeks ago
Ann Arbor, Michigan, United States University of Michigan Full timePosition OverviewThe University of Michigan is seeking a dedicated Clinical Practice Specialist (Advanced Practice Professional) to join our esteemed healthcare team. This role is pivotal in delivering comprehensive healthcare services to a diverse patient population, including both adults and children, within our Family Medicine practice.Key...
-
Patient Care Support Specialist
2 weeks ago
Ann Arbor, Michigan, United States University of Michigan Full timePosition OverviewThe University of Michigan is seeking a dedicated and customer-oriented individual to join our team as a Patient Care Support Specialist.Role ResponsibilitiesAs a Patient Care Support Specialist, you will play a crucial role in providing assistance to patients within our outpatient clinical environment. Your responsibilities will...
-
Insurance Specialist
2 days ago
Ann Arbor, Michigan, United States Dental Associates Group Full timeAbout Dental Associates GroupWe are a leading provider of comprehensive dental care, committed to delivering exceptional patient experiences and high-quality services. Our team of dedicated professionals works together to ensure the best possible outcomes for our patients.Job SummaryWe are seeking an experienced and detail-oriented Insurance Specialist to...
-
Safety Compliance Coordinator
2 weeks ago
Ann Arbor, Michigan, United States Vaco Full timePosition OverviewThe Regional Safety Specialist plays a critical role in fostering a culture of safety across multiple sites. This position involves a variety of responsibilities aimed at enhancing workplace safety and compliance.Key ResponsibilitiesFacilitate Monthly Safety Meetings: Lead discussions with site safety coordinators to analyze safety trends,...
-
MDS Specialist
2 weeks ago
Ann Arbor, Michigan, United States Trinity Health Full timeEmployment Type:Part timeShift:Rotating ShiftPosition Overview:Trinity Health, a prominent member of the Catholic healthcare community, is in search of a dedicated *MDS Specialist. * Our organization prides itself on a supportive environment that encourages a variety of career paths and fosters professional development within our extensive network.Key...
-
Diagnostic Imaging Specialist
4 days ago
Ann Arbor, Michigan, United States Treva Workforce Full timeJob Title: Diagnostic Imaging SpecialistWe are seeking a skilled Diagnostic Imaging Specialist to join our team at Treva Workforce. As a Diagnostic Imaging Specialist, you will be responsible for operating medical imaging equipment to produce high-quality images for diagnostic purposes.Job Summary:Operate medical imaging equipment, such as CT scanners, to...
-
Patient Access Coordinator
1 day ago
Ann Arbor, Michigan, United States Trinity Health Full timeJob SummaryTrinity Health is seeking a highly skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will be responsible for ensuring the complete and accurate collection of patient demographic and financial information for the purpose of establishing the patient and service specific record for claims processing and...
-
Event Coordination Specialist
2 weeks ago
Ann Arbor, Michigan, United States National Association for Catering and Events Full timePosition Overview:The National Association for Catering and Events is seeking an enthusiastic individual who is passionate about orchestrating memorable events and is eager to develop a strategic approach to event management.We are in search of an innovative thinker who possesses both leadership skills and a detail-oriented mindset, bringing fresh ideas and...
-
Travel Imaging Specialist
2 days ago
Ann Arbor, Michigan, United States Assured Nursing Full timeJob OverviewAssured Nursing is seeking a skilled Diagnostic Imaging Professional to join their team as a Travel Imaging Specialist.This is a 13-week contract position in the field of Radiology, requiring a current state license and at least 2 years of recent experience as a Radiology Technologist.The ideal candidate will possess excellent communication...
-
Financial Planning Coordinator
2 days ago
Ann Arbor, Michigan, United States Hantz Group Full timeAbout Hantz GroupHantz Group is a leading financial services company that provides comprehensive financial solutions to individuals and businesses. As a Family Office, we manage over $11 billion in assets, have 20+ offices, and employ over 600 professionals. Our team of experts delivers a wide range of services tailored to each client's unique needs,...
-
Travel Nurse RN
5 hours ago
Ann Arbor, Michigan, United States Advantis Medical Full timeJob Title: Travel Nurse RN - CVOR SpecialistAdvantis Medical is seeking a skilled CVOR Registered Nurse (RN) for a travel nursing job in Ann Arbor, Michigan.Job Details:Facility: University of Michigan Hospital & Health CentersLocation: Ann Arbor, MIContract Length: 13 WeeksShift: DaysJob Responsibilities:Provide compassionate and high-quality care to...
-
Cardiovascular Nurse Specialist
2 weeks ago
Ann Arbor, Michigan, United States University of Michigan Full timeJob SummaryWe are seeking a highly skilled Registered Nurse to join our Cardiology team at the University of Michigan. As a Cardiovascular Nurse Specialist, you will play a critical role in providing exceptional patient care and contributing to the advancement of our academic health system.Key ResponsibilitiesCoordinate procedural preparation and follow-up...
