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Customer Service Representative

1 month ago

Louisburg, Kansas, United States Farm Bureau - Louisburg Full time

bJob Description/bbrpAt Farm Bureau - Louisburg, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer experiences, resolving issues, and providing accurate information. Your passion for helping others and commitment to excellence will make you a valuable asset to our organization./pbrbResponsibilities:/bulliEnsure customer account information is up-to-date and accurate./liliDocument customer interactions and follow up to ensure all questions have been answered./liliAddress customer complaints with care and precision to achieve full customer satisfaction./liliCollaborate with the sales team to maintain and improve service and product knowledge./liliIdentify patterns in customer complaints and bring them to the team for improvement./li/ulbrbQualifications:/bulliExperience working in a customer-oriented environment./liliExcellent active listening, interpersonal, and communication skills./liliHigh school graduate, G.E.D. recipient, or equivalent./liliInsurance License./li/ulbrbAbout Us/bbrpWe're dedicated to helping our customers achieve their goals. If you share our passion for delivering exceptional service, we encourage you to apply./p