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Customer Service Representative
2 months ago
Customer Service Representative
Total Flight Solutions is seeking a skilled Customer Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients.
Key Responsibilities:
- Provide excellent customer service to clients via phone, email, and in-person.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Work effectively in a team environment to achieve customer satisfaction and loyalty.
- Maintain accurate records of customer interactions and transactions.
- Stay up-to-date on company policies and procedures to ensure seamless customer service.
Requirements:
- At least 1 year of customer service experience.
- Familiarity with Microsoft Office applications and QuickBooks.
- A High School Diploma or Equivalent required.
- Aviation interest or experience preferred.
About Total Flight Solutions:
Total Flight Solutions is a premier Flight Training and Commercial Aerial Services Provider in North Carolina. We offer a range of services, including Air Tours and Advanced Pilot Training.
