Recovery Lounge Team Member

7 days ago


Kansas City, Missouri, United States Chiefs Fit Full time
Job Title: Recovery Lounge Team

At Chiefs Fit, we are seeking a highly motivated and customer-focused individual to join our Recovery Lounge Team as a Recovery Lounge Team Member. This role plays a vital part in providing an exceptional front-line experience for our members and guests, contributing to the overall success of the company.

Key Responsibilities:
  • Maintain an active knowledge of all Recovery services and promotions to effectively advise members and guests.
  • Contact new members to set up their complimentary services and ensure a seamless onboarding experience.
  • Drive sales and ensure the Lounge has the necessary tools and knowledge to successfully sell packages and retail.
  • Assist with maintenance, delivery, and rebooting of Cryo chambers and tanks to ensure optimal performance.
  • Ensure all members and guests check in and have active memberships, collecting dues and updating billing as necessary.
  • Provide exceptional customer service, addressing inquiries and concerns in a timely and professional manner.
  • Report any issues promptly and contribute to maintaining the club-wide standards of cleanliness.
  • Collaborate with other departments as needed to ensure a cohesive and efficient work environment.
Requirements:
  • General understanding of the Fitness Industry and ability to work with computers.
  • Excellent customer service and interpersonal communication skills.
  • Independent, self-starter with strong organizational skills and ability to work as a team player.
  • Must be able to lift 45 pounds and meet the physical demands of the role.

We are an equal opportunity employer and welcome applications from qualified candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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