Front Desk Associate

4 weeks ago


Vero Beach, Florida, United States Kimpton Hotel Full time

Role Summary

The Guest Service Agent is a key member of our hotel team, responsible for providing exceptional service to our guests. This role involves managing the front desk, handling guest inquiries, and ensuring a seamless check-in and check-out experience.

Key Responsibilities

  • Registration and check-out of hotel guests
  • PBX operations, mail and message service
  • Providing outstanding service to guests
  • Acting as an advocate for the hotel
  • Developing relationships with guests

Requirements

  • High school diploma or general education degree (GED) required
  • Previous experience in a Front Desk or customer-facing role preferred
  • Familiarity with hotel systems and operations
  • Ability to work well under pressure

What We Offer

We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. We welcome and celebrate people of all backgrounds, and we encourage our employees to be themselves and lead themselves.


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