Branch Operations Manager

4 days ago


Logan, Utah, United States Fox Pest Control Full time
About Fox Pest Control

We are a rapidly growing pest control company with over 30 locations across the country. Our mission is to develop confident leaders and empower individuals to provide strong, outstanding service.

Job Description

We are seeking a highly motivated and organized Branch Operations Manager to join our team. As a Branch Operations Manager, you will be responsible for managing a team of customer service representatives, coordinating operation efforts with our servicing technicians, and providing exceptional customer service to our current and prospective customers.

Key Responsibilities
  • Manage a team of customer service representatives
  • Coordinate operation efforts with our servicing technicians
  • Provide exceptional customer service to our current and prospective customers
  • Support one or more of our 30+ regional branches
  • Assist in the scheduling, billing, data entry, phone work, and various other duties as assigned
Requirements
  • High School degree/GED (required)
  • College Degree (preferred, but not required)
  • 2-5 years of customer service experience
  • Proficiency with CRM software
  • Happy, positive personality with a willingness to improve
  • Leadership attributes including empathy, active listening skills, and integrity
  • Can efficiently manage several tasks and responsibilities
  • Proficiency with computers and various software including Microsoft Office
What We Offer
  • Positive and Empowering Workplace Culture
  • Flexible Work Schedule
  • $40,000-$50,000+ depending on experience
  • DAY 1 Health Insurance including Medical, Dental, and Vision for full-time employees
  • DAY 1 401k with a generous company match and no vesting period
  • PTO after just 30 days for Full-time individuals
  • Paid Holidays are offered at the date of hire
  • Paid Sick leave and Bereavement for FT/PT employees
  • Strong potential and room for growth with an Individualized Leadership Plan for every team member
  • Paid hands-on training opportunities
  • Referral bonuses
Equal Employment Opportunity

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace culture that is inclusive and respectful of all employees.



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