Customer Service Liaison
7 days ago
Integrated Health Associates, Inc. is seeking a highly skilled Customer Service Liaison to join our team. As a representative of our company, you will serve as the first point of contact for customers by phone and act as a liaison between external customers and medical staff.
About the RoleThis role is ideal for an individual with excellent communication skills, who can assess the urgency of customer calls and direct them accordingly. You will work closely with medical staff to ensure seamless communication and provide exceptional customer service.
Key Responsibilities- Answer incoming customer calls and assess their urgency
- Triangulate and direct calls to relevant departments or personnel
- Act as a liaison between customers and medical staff to resolve issues and answer queries
- High school diploma or equivalent required; degree in a related field preferred
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment and prioritize tasks effectively
We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience. Our benefits package includes health insurance, retirement plan, and paid time off.
About UsIntegrated Health Associates, Inc. is a leading healthcare provider dedicated to delivering high-quality patient care. We are committed to fostering a positive and inclusive work environment that values diversity and excellence.
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Customer Service Liaison
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Ann Arbor, Michigan, United States IHA St. Joe's Medical Group Full timeJob Summary: We are seeking a skilled Customer Service Liaison to join our team at Integrated Health Associates, Inc. As a first point of contact for customers, you will serve as a liaison between external customers and medical staff.\
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Customer Service Ambassador
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Customer Service Representative
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Cashier - Customer Service Representative
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Customer Service Manager Lead
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Customer Service Manager
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Pet Resort Customer Service Ambassador
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